If you’re someone who’s familiar with in-person coaching, but wondering if digital coaching could work for you, you’re not alone.

Let’s take a closer look at what digital coaching is, and explore whether it could be the right choice for you.

What Is Digital Coaching? 

Digital coaching is a growing trend in the world of personal and professional development, and it’s changing the way people receive guidance and support. Using technology like video conferencing, messaging apps, and online platforms, you can get personalised coaching from literally anywhereeliminating locational barriers and allowing for flexible scheduling. Furthermore, it’s often more affordable than traditional in-person coaching. 

With the rise of remote and flexible work arrangements, digital coaching has become an essential resource for people seeking to improve their personal or professional lives. 

By the end of 2023, 39% of global knowledge workers will work hybrid, up from 37% in 2022, according to Gartner, Inc.

Asians working in remote office space

Digital coaching offers an array of benefits that traditional coaching cannot match

Let’s face it. Technology has become an integral part of our daily lives. People are increasingly seeing digital coaching and mentorship as viable and attractive options.

1) You can connect with coaches from anywhere in the world with just a few clicks 

One primary benefit of digital coaching is accessibility and convenience. Regardless of your location or time zone, you can book sessions around your busy schedule and work with experts outside of your area. This flexibility not only saves time, but also increases the likelihood of sticking to coaching plans. 

2) You receive coaching from the comfort of your own home or office 

Digital coaching also offers a level of anonymity that traditional face-to-face coaching may not provide. For those who are worried about what others might think or say, getting coached from the comfort of their own space can be incredibly empowering. 

3) You will be paired with coaches that best suit your needs 

Many digital coaching platforms use questionnaires and assessments to pair you with your coaches. These tools can help ensure a good fit between you and coaches, making the coaching more effective. Some platforms also use AI and machine learning to analyse coaching data to provide personalised coaching experiences. 

4) You get a personalised experience with real-time progress monitoring 

Another advantage of coaching online is that both you and your coach can monitor your progress in real-time. This way, your coach can adjust their methods to fit your individual needs right then and there. This personalisation means that you’re more likely to get better results and higher satisfaction rates. Being able to monitor your progress in real-time also helps you stay accountable and motivated towards achieving your goals. 

With these benefits in mind, it’s no wonder that digital coaching has become increasingly popular in recent years. As technology continues to advance, we can expect even more innovative coaching methods to emerge. 

A study conducted by the International Journal of Evidence Based Coaching and Mentoring found that phone and internet-based coaching had positive results and even advantages over face-to-face coaching.

Who Can Benefit from Digital Coaching 


Virtual coaching sessions are easy to schedule, so they’re great for busy people or those who like to work independently. Regardless of backgrounds and professions, people can receive personalised feedback and support for personal and career growth. 


Digital coaching offers organisations valuable support and guidance to their employees with a cost-effective, scalable, and personalised coaching solution. It uses data analytics and advanced technology to measure and review performance better. It can also drive organisational change by identifying areas for improvement and developing strategies for success. 

Digital coaching is a powerful tool that can help companies improve their bottom line, while also making their employees happier and healthier. 


Coaches can also benefit from digital coaching.  They can reach a broader audience efficiently, by using new tools like online tests, apps, and digital platforms to better serve their clients. 

Virtual coaching can be done anywhere

Overcoming the Challenges Of Digital Coaching 

While digital coaching can be incredibly effective, it’s important to note that it’s not the best fit for everyone. There are several challenges associated with digital coaching that should be taken into consideration before deciding if it’s right for you. 

Maintaining Connection 

People are used to meeting virtually these days. Still, digital coaching which is also done virtually might not feel the same as having a coach right there with you. This can be hard for people who need more direct help.  

To fix this, coaches will often check-in and talk with you. Having video calls can make it feel more like they’re there in person. Coaches will also ask you to talk more about your feelings and thoughts. They will ask you questions to make sure they understand what you’re going through, and can change their methods to fit what you need and want. 

Maintaining Engagement and Motivation

Keeping people interested and excited can be tough when coaching online because people might get distracted or bored. To keep you involved and motivated, coaches set clear goals, and give feedback and encouragement often. Sharing their screen can make sessions more interactive too 

Overcoming Technological Limitations

Digital coaching relies on technology, and sometimes, problems can come up during the coaching sessions. 

Coaches should be patient with people who need extra help with technology, especially if they’re not used to it. If you’re using a coaching platform like BestOfMe, our support staff will be ready to provide their assistance. 

At times, there can be problems with the internet connection, using certain devices, or getting access to the session. Coaches have a backup plan ready to solve these problems quickly. This could mean having another way to communicate if there are technical challenges. 

Being ready and prepared means that you won’t miss any opportunity for growth and progress.  

HR professionals in a lively conversation

Things You Should Consider Before Implementing a Digital Coaching Program for Your Organisation

When considering implementing a digital coaching program for your organisation, there are several key factors to keep in mind. 

Establish Clear Goals

The first thing to do is set clear goals and objectives for the coaching program. This ensures that the program aligns with the organisation’s strategy and meets the needs of employees. Assess the organisational culture to determine if it’s open to coaching online. 

Choose the Right Platform

It’s essential to select a digital coaching platform that aligns with the organisation‘s goals and objectives. There are many options available, each with unique features and capabilities. It’s important to choose a platform that offers an intuitive user experience for both coaches and participants. 

Ensure Accessibility

Ensure that the digital communication platforms used for coaching sessions are user-friendly, accessible, and comply with organisational privacy policies. The platform should be easy to use, and coaches should have access to all necessary features to deliver effective coaching sessions. 

Provide Technical Support

It’s essential to provide technical support to clients who may require assistance with digital communication tools. A good digital coaching platform should offer technical support, training resources, and ongoing updates to ensure that it remains up-to-date and relevant to the coaching program’s needs.


Digital coaching is a powerful tool that can help individuals and organisations achieve their goals more effectively. With the rise of technology, coaching has become more accessible than ever before, allowing people to connect with coaches from all over the world. 

The benefits of digital coaching are clear: it’s convenient, flexible, and cost-effective. But as with any innovative technology, there are also challenges associated with digital coaching. It requires a certain level of comfort with technology and may not be suitable for everyone. 

So how do you know if it’s right for you? Ask yourself: what are my goals? Am I willing to put in the time and effort required to make digital coaching work for me? Ultimately, the decision to pursue digital coaching is a personal one. 

But given its many benefits and the way it’s changing the coaching industry, it’s certainly worth considering. So why not take that first step today and see where digital coaching can take you?  

Your opportunity for personal and professional development awaits.

BestOfMe Professional Coaching

Published by BestOfMe Pte Ltd

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